OPENER
$36.00
The Soul Kitchen cooking box includes fresh, pre-measured ingredients along with step-by-step instructions to make delicious dishes quickly and comfortably.
Open your caviar tins with effortless elegance using our Caviar Opener, designed specifically for luxury lovers who demand precision and grace. Crafted with a sleek, ergonomic design, this tool allows you to easily and carefully open your caviar without damaging the delicate contents. Its premium finish adds a touch of sophistication to your caviar service, ensuring that your indulgence is as refined as the caviar itself. Whether you are preparing for a luxurious meal or serving at an exclusive event, the Caviar Opener is an essential accessory that complements the BB Beluga experience.
Return Policy
At BB Beluga, we take immense pride in offering only the finest Beluga caviar and exceptional service. Your satisfaction is our top priority, and we want you to enjoy every aspect of your experience with us.
1. Quality Assurance
We carefully inspect every product before shipping to ensure it meets our high standards of quality. Our 00 Grade and 000 Grade Beluga caviar is sealed and stored in optimal conditions to maintain its exquisite freshness. If, for any reason, you receive a damaged or defective product, please contact us within 24 hours of receiving your order.
2. Returns
Due to the perishable nature of our caviar, we do not accept returns once the product has been opened. However, if the product arrives in unsatisfactory condition or was damaged during shipping, we will arrange for a full refund or replacement at no additional cost to you.
To initiate a return or exchange, please contact our Customer Service Team with your order details and photos of the damaged goods. We will handle your request with the utmost care and urgency.
3. Non-Refundable Items
Please note that all perishable items, including caviar, are non-refundable unless there is an issue with the quality or delivery condition. Non-perishable items such as accessories, packaging, or gifts can be returned within 14 days in their original, unused condition.
4. Refund Process
Refunds for damaged or defective caviar will be processed promptly after we’ve reviewed your claim. The funds will be credited back to your original payment method within 5-7 business days.
Terms & Conditions
Welcome to BB Beluga. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before making a purchase or using our site.
1. General Information
1.1 These terms and conditions govern the use of BB Beluga's website, products, and services.
1.2 By placing an order, you confirm that you are at least 18 years old and legally capable of entering into binding contracts.
2. Product Availability and Descriptions
2.1 We strive to ensure the accuracy of product descriptions, pricing, and availability on our website. However, slight variations in product packaging or appearance may occur.
2.2 All products, including our 00 Grade and 000 Grade Beluga caviar, are subject to availability. In rare cases of unavailability, we will contact you with alternative options or offer a full refund.
3. Pricing and Payments
3.1 All prices are listed in Canadian Dollar and include applicable taxes unless stated otherwise.
3.2 Payments must be completed at checkout using approved payment methods listed on our site.
4. Shipping and Delivery
4.1 We offer FedEx Express Refrigerated Shipping to maintain the freshness of your caviar. Shipping times may vary depending on location, and you will receive a tracking number upon dispatch.
4.2 We are not responsible for delays caused by customs, weather, or other unforeseen circumstances beyond our control.
4.3 Customers are responsible for ensuring someone is available to receive perishable shipments at the delivery address.
5. Returns and Refunds
5.1 Due to the perishable nature of our products, we cannot accept returns.
5.2 Refunds or replacements will only be issued if the product is proven to be damaged or defective upon delivery. Please contact us within 24 hours of receipt to report any issues.
6. Use of the Website
6.1 You agree to use our website for lawful purposes only and to refrain from engaging in activities that may compromise its security or functionality.
6.2 Unauthorized use of this website may result in legal action.
7. Intellectual Property
7.1 All content on the BB Beluga website, including text, images, logos, and product descriptions, is protected by intellectual property laws.
7.2 You may not reproduce, distribute, or modify any content without prior written consent from BB Beluga.
8. Privacy Policy
8.1 Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.
9. Changes to Terms and Conditions
9.1 BB Beluga reserves the right to update or modify these terms at any time. Changes will be effective immediately upon posting to our website.
9.2 Continued use of our website or services constitutes acceptance of the revised terms.
10. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us at:
Email: info@bbbeluga.com
Phone: 647 468 7000
Address: Unit 206, 200 Consumers Rd, Toronto, ON
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