Terms and Conditions

Terms and Conditions
Welcome to BB Beluga. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before making a purchase or using our site.

1. General Information
   1.1 These terms and conditions govern the use of BB Beluga’s website, products, and services.
   1.2 By placing an order, you confirm that you are at least 18 years old and legally capable of entering into binding contracts.
2. Product Availability and Descriptions
   2.1 We strive to ensure the accuracy of product descriptions, pricing, and availability on our website. However, slight variations in product packaging or appearance may occur.
   2.2 All products, including our 00 Grade and 000 Grade Beluga caviar, are subject to availability. In rare cases of unavailability, we will contact you with alternative options or offer a full refund.
3. Pricing and Payments
   3.1 All prices are listed in Canadian Dollar and include applicable taxes unless stated otherwise.
   3.2 Payments must be completed at checkout using approved payment methods listed on our site.
4. Shipping and Delivery
   4.1 We offer FedEx Express Refrigerated Shipping to maintain the freshness of your caviar. Shipping times may vary depending on location, and you will receive a tracking number upon dispatch.
   4.2 We are not responsible for delays caused by customs, weather, or other unforeseen circumstances beyond our control.
   4.3 Customers are responsible for ensuring someone is available to receive perishable shipments at the delivery address.
5. Returns and Refunds
   5.1 Due to the perishable nature of our products, we cannot accept returns.
   5.2 Refunds or replacements will only be issued if the product is proven to be damaged or defective upon delivery. Please contact us within 24 hours of receipt to report any issues.
6. Use of the Website
   6.1 You agree to use our website for lawful purposes only and to refrain from engaging in activities that may compromise its security or functionality.
   6.2 Unauthorized use of this website may result in legal action.
7. Intellectual Property
   7.1 All content on the BB Beluga website, including text, images, logos, and product descriptions, is protected by intellectual property laws.
   7.2 You may not reproduce, distribute, or modify any content without prior written consent from BB Beluga.
8. Privacy Policy
   8.1 Your privacy is important to us. Please review our [Privacy Policy] for details on how we collect, use, and protect your personal information.
9. Changes to Terms and Conditions
   9.1 BB Beluga reserves the right to update or modify these terms at any time. Changes will be effective immediately upon posting to our website.
   9.2 Continued use of our website or services constitutes acceptance of the revised terms.
10. Contact Information
    For questions or concerns regarding these Terms and Conditions, please contact us at:
    Email: info@bbbeluga.com Phone: 6474687000
    Address: unit 206, 200 consumers Rd, Toronto, ON, M2J 4R4